Privacy Policy

Last updated: May 24th, 2023

This Privacy Policy ("Policy") describes how CallWaiting Inc. ("Company," "we," or "us") collects, uses, and discloses personal information when you ("User" or "you") access or use our services through the website www.callwaiting.ai ("Website"). By using our services, you consent to the practices outlined in this Policy.

1. Information We Collect

1.1 Personal Information: When you register for an account or interact with our services, we may collect certain personal information, such as your name, email address, and contact details. We may also collect payment information if you make a purchase.

1.2 Usage Information: We automatically collect certain information about your use of our services, including your IP address, browser type, device information, and usage patterns. This information helps us analyze and improve our services.

2. Use of Information

2.1 Service Provision: We use the collected information to provide and improve our services, including creating and delivering AI-assisted surveys, personalizing your experience, and responding to your inquiries and support requests.

2.2 Communication: We may use your contact information to send you service-related notifications, updates, and promotional materials. You can opt out of receiving promotional communications at any time.

2.3 Aggregated Data: We may anonymize and aggregate the collected information for statistical and research purposes, which does not personally identify you. This aggregated data may be used for improving our services, conducting market analysis, or sharing with third parties.

3. Information Sharing and Disclosure

3.1 Service Providers: We may engage trusted third-party service providers to assist us in delivering our services, such as hosting, payment processing, data analysis, and customer support. These service providers are obligated to protect your information and are prohibited from using it for any other purpose.

3.2 Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as court orders or government regulations.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity or third parties involved in the transaction.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to access, correct, or delete your personal information that we hold. You may also have the right to restrict or object to certain processing activities. To exercise these rights, please contact us using the information provided below.

6. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of those third parties before providing any personal information.

7. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to remove that information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Policy on our Website or through other reasonable means. Your continued use of our services after such modifications constitutes your acceptance of the updated Privacy Policy.