Terms of Service

Last updated: May 24th, 2023

These Terms of Service ("Agreement") govern the use of the services provided by CallWaiting Inc. ("Company," "we," or "us") through the website www.callwaiting.ai ("Website"). By accessing or using our services, you ("User" or "you") agree to be bound by this Agreement. If you do not agree to these terms, please refrain from using our services.

1. Service Description

CallWaiting Inc. offers AI-assisted surveys through its software. Our services enable users to create, distribute, and analyze surveys using artificial intelligence algorithms to enhance the survey experience.

2. User Accounts

2.1 Registration: To access certain features of our services, you may be required to create a user account. You agree to provide accurate and complete information during the registration process.

2.2 Account Security: You are solely responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account. Notify us immediately of any unauthorized use or security breach.

3. Usage Guidelines

3.1 Acceptable Use: You agree to use our services in compliance with applicable laws and regulations. You shall not engage in any activity that may disrupt the functionality or integrity of our software or infringe upon the rights of others.

3.2 Prohibited Activities: Prohibited activities include, but are not limited to, unauthorized access, distribution of malicious software, spamming, data scraping, or any activity that violates our policies.

4. Intellectual Property

4.1 Ownership: CallWaiting Inc. retains all rights, title, and interest in and to the software, including any intellectual property rights associated with it.

4.2 Restrictions: You may not copy, modify, distribute, or reverse engineer the software or any part thereof without our prior written consent.

5. User Content

5.1 Ownership: You retain ownership of any content you submit or upload to our services ("User Content"). However, you grant CallWaiting Inc. a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, and distribute your User Content for the purposes of providing and improving our services.

5.2 Responsibility: You are solely responsible for the accuracy, legality, and appropriateness of your User Content. CallWaiting Inc. does not endorse or assume any liability for any User Content posted by users.

6. Payment Terms

6.1 Fees: The use of certain features or services may require payment of fees as outlined on our Website. You agree to pay all applicable fees and any applicable taxes or charges associated with your use of our services.

6.2 Subscription Plans: If you choose a subscription plan, it will automatically renew at the end of each subscription period, unless you cancel it before the renewal date.

7. Termination

7.1 Termination by User: You may terminate your account at any time by following the instructions on our Website. No refunds will be provided for any unused portion of your subscription.

7.2 Termination by Company: CallWaiting Inc. reserves the right to suspend or terminate your access to our services at any time for violations of this Agreement or any illegal or inappropriate activities.

8. Limitation of Liability

To the extent permitted by law, CallWaiting Inc. shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of our services.

9. Privacy Policy

Our Privacy Policy governs the collection, use, storage, and disclosure of user information. By using our services, you consent to the practices described in our Privacy Policy.

10. Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of laws principles. Any disputes arising out of or relating to this Agreement shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

11. Modifications

CallWaiting Inc. reserves the right to modify or update this Agreement at any time. We will notify you of any material changes by posting the updated Agreement on our Website or through other reasonable means. Your continued use of our services after such modifications constitutes your acceptance of the updated Agreement.