AI Receptionist • Live 24/7
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More calls answered.
Every lead captured.

Your AI receptionist helps answer missed calls quickly - books appointments, answers questions, and captures leads around the clock. Set it up in 15 minutes.

See Pricing

No credit card required • Setup in 15 minutes

No contract • Cancel anytime • Works on your existing number
Without CallWaiting
(310) 555-0192
↗ Missed. Gone forever.
AI answering now
Live Dashboard
Active
247
Calls Answered
38
Bookings Made
$4.2k
Rev Saved
Reservation requestBooked
Hours inquiryAnswered
Appt rescheduleHandled
Caller behavior
62%
of callers won't leave a voicemail - they call your competitor instead
Missed-call risk
$26k
average annual revenue lost per location from missed calls alone
Busy-hour reality
40%
of calls to small businesses go unanswered every single day
How It Works

From first ring to booked appointment
in under 60 seconds.

Customer Calls
Answered quickly when your team cannot pick up.
AI Understands
Natural language. Accents, questions, context, all handled.
Books or Routes
Appointments booked, FAQs answered, urgent calls forwarded.
SMS Follow-Up
Confirmations and reminders sent automatically by text.
You Review
Every call logged, summarized, and categorized in your dashboard.

Compliance note: SMS follow-ups are only enabled where caller consent or another valid opt-in is captured.

Industries

Built for businesses
that run on the phone.

Restaurant interior
Restaurants & Hospitality
Reservations, hours, specials, waitlist - without pulling staff off the floor.
ReservationsWaitlistHours
Salon interior
Salons & Spas
Book appointments, handle cancellations, answer service questions 24/7.
BookingCancellationsServices
Medical office
Medical & Dental
Patient scheduling, insurance questions, and after-hours triage - hands free.
SchedulingAfter-HoursTriage
Home services professional
Home Services
Every estimate request captured. Emergency calls routed. Service windows booked - even at 2am.
EstimatesRoutingScheduling
Legal office
Legal & Financial
Intake new clients, answer FAQ, and schedule consultations with a AI voice with compliance review available.
IntakeConsultationsFAQ
Retail store
Retail & Local Business
Hours, stock questions, events - your AI handles the calls so your team handles the customers.
HoursInventoryEvents
Features

Everything it does.
On every single call.

Instant Answer
Calls answered quickly when your team is busy, closed, or unavailable.
Appointment Booking
Integrates with your calendar to book, reschedule, and confirm in real time.
SMS Follow-Ups
Sends booking confirmations and reminders when caller consent or a valid opt-in is captured.
Smart Call Routing
Urgent calls reach a real person. Everything else is handled automatically.
Analytics Dashboard
Call volume, peak hours, booking rates, and every interaction logged in one view.
Multi-Location
One dashboard for all locations. Scale from 1 to 100+ with zero added headcount.
The Difference

What changes when your phone
never goes unanswered.

No Without CallWaiting
Yes With CallWaiting
No Calls go to voicemail or ring out
Yes More calls answered in under 3 seconds
No Staff pulled away from customers constantly
Yes Staff stays focused on in-person work
No Leads lost to competitors who pick up
Yes Leads captured, booked, and followed up
No No visibility into missed calls
Yes Full call analytics in your dashboard
No After-hours means zero coverage
Yes 24/7 coverage - nights and weekends included
Why Teams Switch

Real businesses.
Real results.

★★★★★

"Customers call when they are ready to book. If your team is busy, CallWaiting.ai can help make sure that call still gets answered."

M
Maria G.
Casa del Mar Restaurant, Miami
★★★★★

"Your front desk should not have to choose between the person standing there and the person calling in. CallWaiting.ai helps cover the gap."

J
James T.
Luxe Salon, Austin
★★★★★

"After-hours calls still matter. CallWaiting.ai helps capture the request so the business can follow up instead of losing the lead."

D
Derek S.
Sunrise HVAC, Phoenix
Pricing

Simple pricing.
One missed call pays for itself.

Per location. No setup fees. No per-minute charges. Cancel anytime.

Privacy-conscious
Compliance review available
Security review available
3-Day Free Trial
Starter
$99
per month
per location · cancel anytime
Perfect for solo operators and small businesses just getting started with AI answering.
  • Up to 250 calls/month
  • Custom AI voice and script
  • Local phone number included
  • Call recordings and transcripts
  • Booking and lead capture
  • Email support
Start Free Trial
MOST POPULAR
Standard
$149
per month
per location · cancel anytime
Everything a single-location business needs to miss fewer calls again.
  • Up to 500 calls/month
  • Custom AI voice and script
  • Booking and reservation capture
  • SMS follow-ups to callers
  • Local phone number included
  • Call recordings and transcripts
  • Weekly call summary email
  • Email support
Start Free Trial
Pro
$299
per month
per location · cancel anytime
Advanced analytics, routing, and priority support for growing businesses.
  • Everything in Standard
  • Unlimited calls/month
  • Call analytics and reporting
  • Custom call routing rules
  • Branded AI host name
  • Advanced after-hours handling
  • Priority email and chat support
  • Dedicated onboarding session
  • Multiple industry script templates
Start Free Trial

Running 3+ locations?

Custom volume pricing, a dedicated account manager, SLA guarantee, and white-glove onboarding for franchise networks.

Email Us
What every plan includes
No surprises. Ever.

Unlimited calls

No per-minute or per-call charges. More calls answered.

24/7 coverage

After hours, weekends, holidays included.

SMS follow-ups

Callers get a text with booking info or directions.

Live in 15 min

No tech skills needed. Up and running same day.

How we compare

The cleaner choice for local businesses

Traditional answering services often start around $500/mo and receptionist services can bill by the minute. CallWaiting keeps pricing simple with one flat rate per location.

CallWaitingFlat-rate AI receptionist Answering servicesTraditional call center Receptionist servicesHuman support desk Basic answeringLow-cost phone support
Pricing
Starting price$149/mo$500/mo$235/mo$150-300/mo
Per-minute chargesNoneYesYesYes
Unlimited calls on top planIncludedLimitedVariesVaries
Capabilities
24/7 AI answeringIncludedAvailableNoNo
Booking captureIncludedAvailableNoNo
SMS follow-upsIncludedNoNoNo
Call recordings and transcriptsIncludedAvailableNoNo
Setup time15 minDaysDaysVaries
Contract
No long-term contractYesVariesVariesVaries
Cancel anytimeYesVariesOftenVaries
Pricing
Starting price$149/mo
Answering services$500/mo
Receptionist services$235/mo
Basic answering$150-300/mo
Per-minute chargesNone
Answering servicesYes
Receptionist servicesYes
Basic answeringYes
Unlimited calls on top planIncluded
Answering servicesLimited
Receptionist servicesVaries
Basic answeringVaries
Capabilities
24/7 AI answeringIncluded
Answering servicesAvailable
Receptionist servicesNo
Basic answeringNo
Booking captureIncluded
Answering servicesAvailable
Receptionist servicesNo
Basic answeringNo
SMS follow-upsIncluded
Answering servicesNo
Receptionist servicesNo
Basic answeringNo
Setup time15 min
Answering servicesDays
Receptionist servicesDays
Basic answeringVaries
Contract
No long-term contractYes
Answering servicesVaries
Receptionist servicesVaries
Basic answeringVaries
Cancel anytimeYes
Answering servicesVaries
Receptionist servicesOften
Basic answeringVaries
Competitor pricing and included services vary by provider, plan, and call volume. Use this chart as a directional buying guide.
FAQ

Common questions.

Yes. CallWaiting works with your existing number via call forwarding. No porting required. Setup takes about 15 minutes.
Most businesses are live in 15 minutes. You connect your phone number, tell the AI about your business, and it's ready. No technical setup required.
The voice is natural, warm, and professional. Most customers don't notice - and many prefer it because it's available around the clock and never rushed. You can also choose to disclose it's AI in your greeting.
The AI recognizes urgent requests and transfers the call to you or a staff member instantly. You configure exactly which call types trigger a transfer.
Pro adds advanced call analytics, custom routing rules, a branded AI host name, SMS follow-ups, and a dedicated onboarding session with our team.
No. Your flat monthly rate covers calls up to your plan limit. Pro includes unlimited calls. If a Starter or Standard account approaches its monthly limit, we will reach out before anything changes on the bill.
Yes. Businesses with 3 or more locations get volume pricing. Contact us for a custom quote with dedicated onboarding.
Yes. No contracts, no cancellation fees. Cancel before your next billing date and you won't be charged again. Your 3-day free trial requires no credit card to start.